Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.


Resources on accessing the Microsoft Azure lab application portal and downloading lab software


Use this service to request a report that is missing from your report menu.


Kwe' (Moodle) is a course content platform that gives both students and their professors an online platform to post assignments, download relevant coursework, have class discussions, and much more.


StFX's encrypted wireless network available campus-wide.


Self-Service password reset tool available 24-7


Email at StFX is provided to students, faculty, and staff by Office365.


Add your gaming console or streaming devices such as an XBox, Playstation, google home, smart TV, or Alexa to the wireless network.


Raising cybersecurity awareness amongst our employees reduces the risk of data breaches, system downtime and reputational harm. StFX offers Terranova as its cyber security training platform. Faculty, staff and students to build cyber security awareness through Terranova's interactive training platforms.


StFX leverages multi factor authentication for Office 365 Services and VPN to protect personal data and University data.


X-Reports gives faculty and staff reports to fulfill various business processes and needs across campus.


StFX provides faculty and staff access to a fleet of sixty-six enterprise-class multifunction devices located in key areas on campus. Faculty and staff can print directly to a device (unsecured printing) or can print to a Virtual Queue (PrintFX) and release their jobs at the nearest device.


Blackboard Transact is used primarily in Residence and food services for DCB.


Request access to Security Cameras on campus


Request an orientation session to familiarize or refresh your knowledge of technology in the classroom.


A variety of file storage, sharing, and remote access options are available at StFX for departmental, personal and web storage. For all storage types, backup and recovery services are available.


Request an orientation for university-owned classroom technology.


Request usage of a *.stfx.ca SSL certificate, or request a consult on purchasing your own.


VPN is used to connect to Banner Admin Pages, Millennium Fast and Budget Information, and provides off-campus connection to network drives.


Intermittent access to accounts and seeing messages about account being locked or invalid password when password is correct.


Microsoft Teams Calling integrates traditional phone call functionalities within the Teams environment.


Request support for your stfx owned mobile device for travel packages, billing, hardware and software.


If you don’t have a mobile device or are unable to use one for MFA, using a hardware token would be an alternative. A hardware token is a small device that displays the 6-digit codes for logging into MFA.


This service is for those who would like to have a member of IT or CDE attend the first 15-20 mins of their first online Collaborate course to help ensure things run smoothly.


Stfx Alerts is an emergency notification system that will notify subscribers of cancellations and emergency situations on campus. Enrollment in StFX alerts is not mandatory and unsubscribe when ever.