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    1. Knowledge Base
    2. IT Services
    3. Microsoft 365
    4. Microsoft Teams Calling
    5. Desktop App (Softphone)

     Desktop App (Softphone)

    Articles (18)

    Act as a Delegate

    Add Contacts and Groups

    Add someone to a call in Teams

    Check your voicemail in Teams

    Delegate your Calls

    Finding a Phone Number

    Forward Calls or Ring to Another Phone at the Same Time

    Make a Call

    Make an International Call

    Make multiple calls at the same time

    Manage calls

    Park a Call

    Place a Call on Hold

    Receiving/Accepting a call

    Review Call History

    Setting up your headset with Microsoft Teams

    Setting your Availability Status

    Transfer a call

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